

The people who answer the phone and reply to our emails have a job to do. The important thing is that we return to the process. As exhausting as it is, no one else is going to do it for us. When we feel frustrated, it’s okay to take a break or call a friend to blow off some steam. Write down every conversation, noting the date, time, name of the person, and the result of the call. We can track the progress by keeping notes all in one place. We must make the time to call to check on the status of our concern. If we’re owed a phone call or delivery that doesn’t come, it’s up to us to reach out. As difficult as it is, we’re ultimately responsible for taking care of these issues. When that promised response doesn’t happen, we can easily feel overwhelmed by our frustration. Waiting for a phone call, email, letter, or delivery can be agonizing. What if our phone call isn’t returned? What if the medication isn’t delivered as promised? What if our request or appeal is denied? Planning for all outcomes prevents us from giving up when things don’t happen the way we want. Instead of focusing on the outcome we desire, we can think about our options for each result. Prepare yourself with the proper mindset, expecting that this will take work and time. You may be asked to fill out forms, applications, or provide documentation. Make the call when you can put your phone on speaker or wear headphones. When calling to check on the status of your approval or deliver, plan to wait on hold for up to 30 minutes. A little patience, no matter how difficult to muster, can go a long way toward making the process easier for everyone.Įxpect delays and long wait times.
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It’s a long line full of frustrated, impatient, hurting people. There are millions of people just like us who are trying to get access to these medications, too. It’s difficult to contain our frustration and impatience.

We’ve all been waiting too many years for a better option. Maybe these ideas will work for you, too. Using these strategies helped me get long-term, affordable access to CGRP blocking Migraine treatments. If this was going to work, it would be my responsibility to make it happen. I couldn’t just sit around waiting for a phone call, a letter, or a delivery. When we finally decided to give it a try, it took about three weeks to get an initial response from the company and another six weeks before I received my first dose. That’s when I discovered something very important.

My doctor and I first started discussing this option about six months ago. Click here for other assistance programs.Accessing CGRP blocking Migraine treatments can be a time-consuming, frustrating experience. Some patients may be eligible for assistance from other programs. For more information, please call 888 TEVA USA ( 838.2872). If you do not meet the eligibility requirements for the Teva Cares Foundation Patient Assistance Programs, Teva may offer a reimbursement assistance program or other type of program to assist you. We are staffed to assist you Monday through Friday, from 9:00 AM. Please click here to review the list of medications available through the Teva Cares Foundation Patient Assistance Program (PAP), or call 87. Teva’s commitment to patients provides certain Teva medications at no cost to patients in the United States who meet certain insurance and income criteria. Last year Teva helped hundreds of patients obtain Teva medications in a variety of therapeutic areas. For decades, Teva has been working through its Patient Assistance Programs to improve patient access to medication and ensure that cost is not a barrier to treatment. The Teva Cares Foundation provides patient assistance programs created to make a positive difference in the lives of patients, families and local communities.
